People Performance Management for
New Managers 3.0

• Importance of PPM to Business
• Emerging Trends of PPM
• HR Performance Trends Impact on Business Processes & Strategies

• Defining Work Requirements & Performance Standards
• Measures to enhance the effectiveness and efficiency of tracking & monitoring performances

• Identifying Causes of Performance gaps
• External learning and development practices and emerging industry trends
• Key Performance Metrics

• What Makes An Effective PPM?
• SOLER Model
• GROW Coaching Model
• OSKAR Coaching Model
• CLEAR Coaching Model
• FUEL Coaching Model
• Co-Active Coaching
• Assessing People Performance against KPIs (Traditional vs Companies’ Approach)
• Training Initiatives to mitigate performance gaps to adapt to Emerging Industry Trends

• Identifying Best Practices
• Organisational Performance Management Strategies & Guidelines
• Industry Benchmarks For Organisational Consideration
• Best Practice Performance Management Models
• Establish People Management Guidelines aligned to Strategic Business Goal
• Define organisational learning and development initiatives
• Establishing Best Practice Based on Business Needs, Industry Standards and Emerging Trends

People Performance Management (PPM) is the process of guiding and developing employees to help them perform at their best and align with organizational goals. It involves setting expectations, tracking progress, providing feedback, and using tools like KPIs. PPM also addresses performance gaps through training, recognizes achievements, and manages underperformance. At its core, PPM fosters a culture of accountability, motivation, and continuous improvement. For new managers, mastering PPM is crucial for building high-performing teams and leading effectively.

Yes, up to 70% funding support is available from The Institute of Banking & Finance (IBF) for our IBF-accredited programmes:

The IBF Standards Training Scheme ("IBF-STS") offers funding for training and assessment programmes accredited under the Skills Framework for Financial Services.

Yes. For self-sponsored Singaporeans aged 25 years old and above, you can use your SkillsFuture Credit to offset the remaining course fees after IBF funding.

To check your SkillsFuture credit balance, please follow these steps:

1. Go to https://myskillsfuture.gov.sg
2. Click on ‘Submit SkillsFuture Credit Claims’
3. Login with your SingPass
4. Click on the arrow (>) at the top right hand corner. You will be able to see a drop-down list of your Available SkillsFuture Credits.

After you have registered for a course, an Aventis representative will reach out to guide you with the SkillsFuture Credits

Yes, all our courses are eligible for Union Training Assistance Programme (UTAP) Funding. NTUC Union members can use UTAP to offset 50% of unfunded course fees (capped at $500 per year).

This claim must be done after completion of the course. Please refer to the UTAP FAQ for more information.

Yes, both can be utilized concurrently. UTAP claims are processed after SkillsFuture Credits have been applied.

Illustrative Example:

• Total Course Fee: $1,000
• IBF Subsidy (70%): $700
• Remaining Fee: $300
• SkillsFuture Credit Applied: $200
• Out-of-Pocket Expense: $100
• UTAP Reimbursement (50% of $100): $50
• Final Cost After Reimbursements: $50

The IBF funding support works on a nett fee model. This means that the subsidy is applied upfront, and you will only need to pay the balance course fees after the subsidy. For example, if you are eligible for 70% subsidy, you only need to pay the remaining 30% upfront.

To be eligible, you’ll have to meet the following prerequisites.

For Self-Sponsored:

All Singaporeans or Singapore Permanent Residents (PRs) that are physically based in Singapore and successfully complete the course will be eligible.

• Be a Singaporean Citizen or PR based in Singapore
• Minimum of 75% attendance (this means that you must attend at least 6 out of 7 lessons)
• Pass the final assessment

Any balance course fees can be offset using your SkillsFuture Credits & NTUC UTAP funding.

For Company-Sponsored:

A laptop is required for this course. No special software or other hardware is required for this course participation.

Upon successful completion of this IBF-accredited course, you'll receive a People Performance Management for New Managers 3.0 to showcase your knowledge and expertise in this field.

Our programmes are highly respected by leading companies, who actively shape our curriculum and utilize our courses for employee training.