A 2-Day User Experience (UX) Fundamentals Course

• What is Design Thinking?
• Problem Solving Methods
• Understanding User Experience (UX)
• Key Indicators of Good UX

• The Importance of UX Research
• Types of Research Methods
• Identifying Performance Levels and Gaps Through Research

• Creating User Personas
• Mapping the Customer Journey
• Measuring User Engagement and Stickiness

• Understanding Market, Competitor & Technological Trends in UX Design
• The UX Honeycomb and Creating a Good User Experience

• User Interaction Process and Ideation
• Best Practices for Effective User Interfaces
• Introduction to Information Architecture

• Prototyping Essentials
• Conducting Usability Testing

User Experience (UX) refers to the overall experience a person has when interacting with a product, system, or service, particularly in terms of how easy and enjoyable it is to use. It encompasses all aspects of the interaction, including design, usability, accessibility, performance, and the emotional response of the user. Good UX focuses on understanding the user's needs and creating seamless, intuitive, and satisfying experiences that meet those needs efficiently. The goal of UX design is to ensure that the product or service is not only functional but also enjoyable and effective from the user's perspective.

Yes, up to 70% funding support is available from The Institute of Banking & Finance (IBF) for our IBF-accredited programmes:

The IBF Standards Training Scheme ("IBF-STS") offers funding for training and assessment programmes accredited under the Skills Framework for Financial Services.

Yes. For self-sponsored Singaporeans aged 25 years old and above, you can use your SkillsFuture Credit to offset the remaining course fees after WSQ funding.

To check your SkillsFuture credit balance, please follow these steps:

1. Go to https://myskillsfuture.gov.sg
2. Click on ‘Submit SkillsFuture Credit Claims’
3. Login with your SingPass
4. Click on the arrow (>) at the top right hand corner. You will be able to see a drop-down list of your Available SkillsFuture Credits.

After you have registered for a course, a Aventis representative will reach out to guide you with the SkillsFuture Credits

Yes, all our courses are eligible for Union Training Assistance Programme (UTAP) Funding. NTUC Union members can use UTAP to offset 50% of unfunded course fees (capped at $500 per year).

This claim must be done after completion of the course. Please refer to the UTAP FAQ for more information.

Yes, both can be utilized concurrently. UTAP claims are processed after SkillsFuture Credits have been applied.

Illustrative Example:

• Total Course Fee: $1,000
• IBF Subsidy (70%): $700
• Remaining Fee: $300
• SkillsFuture Credit Applied: $200
• Out-of-Pocket Expense: $100
• UTAP Reimbursement (50% of $100): $50

The IBF funding support works on a nett fee model. This means that the subsidy is applied upfront, and you will only need to pay the balance course fees after the subsidy. For example, if you are eligible for 70% subsidy, you only need to pay the remaining 30% upfront.

To be eligible, you’ll have to meet the following prerequisites.

For Self-Sponsored:

All Singaporeans or Singapore Permanent Residents (PRs) that are physically based in Singapore and successfully complete the course will be eligible.

• Be a Singaporean Citizen or PR based in Singapore
• Minimum of 75% attendance (this means that you must attend at least 6 out of 7 lessons)
• Pass the final assessment

Any balance course fees can be offset using your SkillsFuture Credits & NTUC UTAP funding.

For Company-Sponsored:

A laptop is required for this course. No special software or other hardware is required for this course participation.

Upon successful completion of this IBF-accredited course, you'll receive a 2-Day User Experience (UX) Fundamentals Course certification to showcase your knowledge and expertise in this field.

Our programmes are highly respected by leading companies, who actively shape our curriculum and utilize our courses for employee training.