Course ID: TGS-2024048388
Course Name: Mastering Microsoft 365 Copilot (Financial Services Edition) - Work Faster, Think Smarter, Stay Compliant
Microsoft 365 Copilot
Bring AI into your everyday work with Microsoft 365 Copilot. This certified course shows you how to use AI across Word, Excel, PowerPoint, Outlook, and Teams to work faster, write better, and make smarter decisions with no additional technical background required.
Beginner Friendly
No prior background needed
Classroom Learning
Holiday Inn / Concorde Hotel
*Please note that the training venue is subject to change due to venue/training room availability.
*Participants will be informed of any updates prior to the session.
2 Day Course
9AM to 5PM
Complimentary Lunch
Included in your course experience
Built for Different Industries.
Use Microsoft 365 Copilot to reduce manual work across reporting, client communication, and internal coordination.
- Draft credit memos, meeting summaries, and stakeholder emails faster
- Turn Excel data into management-ready insights and presentations
- Summarise policies, SOPs, and lengthy documents in seconds
- Support faster decision-making without sacrificing control
👉 Result: Quicker turnaround, better reporting, stronger operational efficiency
Help teams handle documentation, communication, and review processes more efficiently.
- Summarise policy documents, claims notes, and case details quickly
- Draft customer-facing emails and internal updates with more consistency
- Organise large amounts of information across Word, Outlook, and Teams
- Improve productivity while maintaining clarity and accuracy
👉 Result: Faster processing, smoother communication, more consistent outputs
Use Copilot to support research, portfolio reviews, and client servicing with less manual effort.
- Turn market notes and fund updates into concise client-ready summaries
- Prepare review decks and investment commentary faster
- Extract insights from spreadsheets and reports without starting from scratch
- Improve collaboration across advisory, reporting, and support teams
👉 Result: Better client responsiveness, faster prep time, sharper insights
Enable fast-moving teams to scale workflows without adding unnecessary admin burden.
- Draft proposals, updates, and internal documentation more efficiently
- Summarise meetings, action items, and product discussions in Teams
- Speed up analysis and reporting using Copilot in Excel and PowerPoint
- Support growth while keeping processes structured and compliant
👉 Result: Higher team productivity, faster execution, better cross-functional alignment
Support teams managing high volumes of reporting, vendor coordination, and operational reviews.
- Create clearer incident summaries, status updates, and executive reports
- Reduce time spent compiling recurring reports and meeting notes
- Use Copilot to organise operational data and surface key takeaways
- Improve response time across internal and external communications
👉 Result: Faster reporting cycles, better visibility, more efficient operations
Use Copilot to streamline documentation, reviews, and communication throughout the lending process.
- Draft assessment summaries, approval notes, and follow-up emails faster
- Condense lengthy financial documents into usable highlights
- Support teams handling multiple cases with greater consistency
- Reduce repetitive admin work across credit and operations teams
👉 Result: Shorter processing time, improved consistency, stronger productivity
Help teams review information faster while maintaining governance standards.
- Summarise policies, audit findings, and regulatory documents efficiently
- Prepare reports, meeting notes, and issue logs with less manual effort
- Support documentation quality across investigations and control reviews
- Use AI more responsibly within structured governance frameworks
👉 Result: Faster review cycles, clearer documentation, stronger compliance support
Use Copilot to simplify reporting, reconciliation support, and management communication.
- Turn spreadsheet data into summaries, dashboards, and presentation content faster
- Draft finance updates, variance explanations, and monthly reporting packs
- Reduce repetitive work across budgeting, forecasting, and internal reporting
- Improve accuracy and consistency in everyday finance tasks
👉 Result: Less time on admin, faster reporting, better business visibility
Skills You Will Gain
AI Productivity with Microsoft Word, Excel, PowerPoint, and Teams
Workflow Automation and Optimization
Risk Management & Ethical AI Practices
Compliance and Governance Framework Integration
Performance Reporting and KPI Analysis
Data Accuracy & Process Efficiency
Course Fee & Subsidies
*Please note that a $20 non-refundable and non-claimable registration fee applies for all course registrations
*Prices quoted are inclusive of GST at the prevailing rate
Singapore Citizens
40 years old and above
Course Fee
$1,635.00
70% Subsidy
-$1,050.00
SFC Credits
-$585.00
Amount to Pay
$0
Singapore Citizens
Below 40 years old
Course Fee
$1,635.00
50% Subsidy
-$750.00
SFC Credits
-$885.00
Amount to Pay
$0
Permanent
Residents
Course Fee
$1,635.00
50% Subsidy
-$750.00
Amount to Pay
$885.00
SkillsFuture Credits: Singaporeans aged 25 years old and above can use their SkillsFuture Credits to offset the remaining fees.
UTAP Support: In addition, NTUC members can utilize UTAP to offset 50% of remaining fees (capped up to $500 per year)
Corporate Training Cost Calculator
Calculate the estimated payable amount after course subsidies, GST, and SkillsFuture Enterprise Credits based on your selected course and team size.
Formula used: amount payable = 30% of course fee + 9% GST on the original course price. SkillsFuture Enterprise Credits do not apply to this selected course.
Course Outline
Module 1: Introduction to AI Copilot and its Transformative Potential
- Understanding AI Copilot and its core capabilities
- How Copilot integrates seamlessly into business operations
- Identifying departmental pain points and strategic opportunities for Copilot integration
Module 2: Planning for AI Copilot Integration
- Developing an AI Copilot Integration Roadmap
- Analyzing and optimizing workflows with M365 Copilot
- Defining functional and non-functional requirements for AI Copilot deployment
Module 3: Understanding Risks and Ethical Considerations
- Explore the dual nature of AI in financial services: innovation vs. risk
- Identify potential implementation and compliance risks
- Integrate Copilot within risk management frameworks and governance structures
- Apply mitigation strategies to ensure ethical, compliant, and responsible AI use
Module 4: Implementing AI Copilot Solutions
- Practical deployment strategies for M365 Copilot
- Customizing AI Copilot for Financial Use
- Change management strategies to drive effective user adoption
- Effective Communication Plans for Rollout Success (Pre-launch, Launch Day, Post Launch)
Module 5: Safe Online Practices
- Measure Copilot’s effectiveness using KPIs and performance metrics
- Interpret performance data and extract key process insights
- Evaluate overall value of Copilot in Word, Excel, PowerPoint, and Teams
- Identify common faults, errors, and suboptimal outputs
- Establish reporting mechanisms to escalate issues to technical teams
- Apply strategies to ensure policy adherence and optimal performance
Module 6: Optimizing AI Copilot for Financial Workflows
- Refine and optimize Copilot workflows using performance data and user feedback
- Identify new opportunities for AI integration and process improvement
- Explore advanced functionalities and emerging trends in AI Copilot technology
- Drive adoption and scalability of AI solutions across the organization
MEET THE TRAINERS

Kelvin Wu
Kelvin Wu is a globally recognized Generative AI consultant and Cybersecurity trainer with over 20 years of experience. As a dynamic educator and award-winning instructor, Kelvin excels at merging cutting edge technologies with robust frameworks, empowering organizations to adopt and implement AI responsibly and securely.
Achieve Mastery in Microsoft 365 Copilot Today
Upon successfully completing the Mastering Microsoft 365 Copilot (Financial Services Edition) - Work Faster, Think Smarter, Stay Compliant course at Aventis Learning Group, you will receive an IBF-accredited certification recognized by employers in Singapore. This certification serves as a testament to your expertise in Microsoft 365 Copilot, helping you showcase your skills to potential employers and professional networks.


Bonus Tip: Display your certification on LinkedIn to strengthen your professional profile and capture the attention of potential employers.
FAQ
Microsoft Copilot is an AI-powered assistant integrated across Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook, and Teams. It helps users work smarter by generating text, analyzing data, summarizing information, and automating repetitive tasks, all while keeping data secure within your organization’s Microsoft ecosystem.
This course has been accredited as a WSQ course and is eligible for funding under the SkillsFuture funding, subject to all eligibility criteria being met. Participants are advised to assess the suitability of the course and its relevance to his/her business activities or job roles. The SkillsFuture Funding provides 50% - 70% course fee subsidy support for direct training costs subject to all eligibility criteria being met.
Find out more on https://www.skillsfuture.gov.sg/funding-individuals
Yes. For self-sponsored Singaporeans aged 25 years old and above, you can use your SkillsFuture Credit to offset the remaining course fees after IBF funding.
To check your SkillsFuture credit balance, please follow these steps:
- Go to https://myskillsfuture.gov.sg
- Click on ‘Submit SkillsFuture Credit Claims’
- Login with your SingPass
- Click on the arrow (>) at the top right hand corner. You will be able to see a drop-down list of your Available SkillsFuture Credits.
After you have registered for a course, an Aventis representative will reach out to guide you with the SkillsFuture Credits application process.
*Please note that our courses do not qualify for the ‘Additional SkillsFuture Credit (Mid-Career Support).’ You can only use credits from ‘SkillsFuture Credit’ and the ‘One-off SkillsFuture Credit Top-Up.’Yes, all our courses are eligible for Union Training Assistance Programme (UTAP) Funding. NTUC Union members can use UTAP to offset 50% of unfunded course fees (capped at $500 per year).
This claim must be done after completion of the course. Please refer to the UTAP FAQ for more information.
Yes, both can be utilized concurrently. UTAP claims are processed after SkillsFuture Credits have been applied.
Illustrative Example:
- Total Course Fee: $1,000
- IBF Subsidy (70%): $700
- Remaining Fee: $300
- SkillsFuture Credit Applied: $200
- Out-of-Pocket Expense: $100
- UTAP Reimbursement (50% of $100): $50
- Final Cost After Reimbursements: $50
Enhanced Training Support for SMEs
SMEs that meet all of the following eligibility criteria:
- Registered or incorporated in Singapore
- Employment size of not more than 200 or with annual sales turnover of not more than $100 million
SME-sponsored Trainees:
- Must be Singapore Citizens or Singapore Permanent Residents.
- Courses have to be fully paid for by the employer.
- Trainee is not a full-time national serviceman.
Singapore citizen aged 40 and above – Up to 70% of the course fees
Singapore citizen aged 40 and below including PRs – Up to 50% of the course fees
For details , please visit – https://www.skillsfuture.gov.sg/initiatives/employers/enhanced-training-support-for-smes
Absentee Payroll (AP) funding is a grant to help employers defray the manpower costs incurred when you send your employees for training courses funded by SSG. For training outside working hours, AP funding is given to you to defray the overtime pay that was paid to your employees.
With effect from 1 Jan 2022, SSG will introduce a fixed Absentee Payroll (AP) rate at $4.50 per hour. There will also be a $100,000 cap on the maximum AP funding each organization can claim each calendar year to ensure that the benefits are more evenly distributed across companies.
For details, visit – https://www.skillsfuture.gov.sg/funding-employers
A laptop is required for this course.

